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Authorize.net Troubleshooting

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Authorize.net Troubleshooting

  1. In Authorize.net settings, make sure that you are using the "Card Not Present" Transaction key - the "Card Present" key will not work.
  2. Do not include any custom required fields in your Authorize.Net account, like phone number etc. The Wild Apricot payment form only asks for name and address, and so if in your Authorize.Net account there are additional required fields then you would receive an invalid configuration error. From within your Authorize.Net account go to Account/Settings/Payment Form/Form Fields and check no required fields are defined.

Configuration errors

RespCode Reason Code Text Notes
3 9 The ABA code is invalid. The value submitted in the x_bank_aba_code field did not pass validation or was not for a valid
3 10 The account number is invalid. The value submitted in the x_bank_acct_num field did not pass validation.
3 12 An authorization code is required but not present. A transaction that required x_auth_code to be present was submitted without a value.
3 13 The merchant API Login ID is invalid or  the account is inactive.
3 17 The merchant does not accept this type  of credit card. The merchant was not configured to accept the credit card submitted in the transaction.
3 18 ACH transactions are not accepted by this merchant. The merchant does not accept electronic checks.
3 24 The Nova Bank Number or Terminal ID is incorrect. Call Merchant Service Provider.
2 27 The transaction resulted in an AVS mismatch. The address provided does not match billing address of cardholder.
3 28 The merchant does not accept this type of credit card. The Merchant ID at the processor was not configured to accept this card type.
3 29 The Paymentech identification numbers are incorrect. Call Merchant Service Provider.
3 30 The configuration with the processor is invalid. Call Merchant Service Provider.
3 31 The FDC Merchant ID or Terminal ID is incorrect. Call Merchant Service Provider. The merchant was incorrectly set up at the processor.
3 33 FIELD cannot be left blank. The word FIELD will be replaced by an actual field name. This error indicates that a field the merchant specified as required was not filled in.
3 34 The VITAL identification numbers are incorrect. Call Merchant Service Provider. The merchant was incorrectly set up at the processor.
3 35 An error occurred during processing. Call Merchant Service Provider. The merchant was incorrectly set up at the processor.
3 38 The Global Payment System identification numbers are incorrect. Call Merchant Service Provider. The merchant was incorrectly set up at the processor.
2 41 This transaction has been declined. Only merchants set up for the FraudScreen.Net service would receive this decline. This code will be returned if a given transaction's fraud score is higher than the threshold set by the merchant.
3 43 The merchant was incorrectly set up at the processor. Call your Merchant Service Provider. The merchant was incorrectly set up at the processor.
2 45 This transaction has been declined. This error would be returned if the transaction received a code from the processor that matched the rejection criteria set by the merchant for both the AVS and Card Code filters.
3 49 A transaction amount greater than $[amount] will not be accepted. The transaction amount submitted was greater than the maximum amount allowed.
3 56 This merchant accepts ACH transactions only; no credit card transactions are accepted.  The merchant processes eCheck.Net transactions only and does not accept credit cards.
2 65 This transaction has been declined. The transaction was declined because the merchant configured their account through the Merchant Interface to reject transactions with certain values for a Card Code mismatch.
3 66 This transaction cannot be accepted for processing. The transaction did not meet gateway security guidelines.
3 72 The authorization code is invalid. The value submitted in x_auth_code was more than six characters in length.
3 103 This transaction cannot be accepted. A valid fingerprint, Transaction Key, or password is required for this transaction.
3 123 This account has not been given the permission(s) required for this request. The transaction request must include the API Login ID associated with the payment gateway account.
3 128 This transaction cannot be processed. The customer's financial institution does not currently allow transactions for this account.
3 130 This payment gateway account has been closed. IFT: The payment gateway account status is Blacklisted.
3 131 This transaction cannot be accepted at this time. IFT: The payment gateway account status is Suspended-STA.
3 132 This transaction cannot be accepted at this time. IFT: The payment gateway account status is Suspended-Blacklist.
2 205 This transaction has been declined. This error code applies only to merchants on FDC Omaha. The value submitted in the merchant number field is invalid.
2 206 This transaction has been declined. This error code applies only to merchants on FDC Omaha. The merchant is not on file.
2 207 This transaction has been declined. This error code applies only to merchants on FDC Omaha. The merchant account is closed.
2 208 This transaction has been declined. This error code applies only to merchants on FDC Omaha. The merchant is not on file.
2 210 This transaction has been declined. This error code applies only to merchants on FDC Omaha. The merchant type is incorrect.
2 212 This transaction has been declined. This error code applies only to merchants on FDC Omaha. The bank configuration is not on file
2 213 This transaction has been declined. This error code applies only to merchants on FDC Omaha. The merchant assessment code is incorrect.
2 250 This transaction has been declined. This transaction was submitted from a blocked IP address.
2 251 This transaction has been declined. The transaction was declined as a result of triggering a Fraud Detection Suite filter.
4 252 Your order has been received. Thank you for your business! The transaction was accepted, but is being held for merchant review. The merchant may customize the customer response in the Merchant Interface.
4 253 Your order has been received. Thank you for your business! The transaction was accepted and was authorized, but is being held for merchant review. The merchant may customize the customer response in the Merchant Interface.
2 254 Your transaction has been declined. The transaction was declined after manual review.
  E00027 The transaction was unsuccessful 1. Log into your Merchant Interface at https://account.authorize.net


2. Click Settings link on the left under Accounts.
3. Click Payment Form under the Transaction Format Settings heading.
4. Click Form Fields.
5. Remove all "Required" check marks.
6. Click Submit to save the settings.


Wild Apricot Inc. 144 Front Street West, Suite 725, Toronto, Ontario M5J 2L7, Canada
Sales & Support: (Toll-free) +1 (877) 493-6090
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