Default Event Emails - overview

Each event you create has a set of emails that can be automatically sent and customized such as reminders, announcements, and registration confirmations.

All of these emails can either be customized individually per event (see Customizing event emails) or you can set up default templates for all events using Default Event E-mails.

Remember If you create a new event using a copy of another event, the email templates are copied over as well. Make sure you check event email template settings in this case! If the event is created from scratch, the email templates used will be from default event emails.

Customizing default event emails

Default event emails can be accessed from Settings > Default event emails

The list of email templates contains the following emails: Announcements, Reminders, and Registration emails

To view and customize any of these emails, just click on them. It will show a default email template with the email macros highlighted (see Using macros in emails).

Click on the [Edit] button to customize a particular email template

(you can always reset your customization to the original email template provided by Wild Apricot by clicking on [Restore default] button.)

Since default email templates can be copied to different events, they should not contain any event-specific details. If you want to customize an event e-mail for a specific event, browse to it directly under the event details (see Customizing event emails).

When you are done, click on the [Save] button. The system will offer to update only default template or to update all corresponding email templates for all upcoming events that you might already have in the system.

Note that if you choose the second option it will overwrite all existing emails in all upcoming events, and if some of those emails where previously customized, there will be no way to restore that customization.