Event registration types

Event registration types can be thought of as different kinds of tickets. For example, you might create registration types which differ in the following manner:

• Different prices (single ticket, special seating, etc.)
• Availability (public vs. members at different membership levels)
• Registration of multiple people in one transaction (see Guest event registration)
• Start and end date (i.e. early bird prices vs. regular prices)

Registration types are created within each event. An event is only enabled for registration if there are registration types defined within it. Copying an event from another already existing event will copy the registration types as well.

Assuming you have created a brand new event (not from a copy) and clicked on the Registration types link, you will see a screen like this:

Click on [Add type] to add a registration type and you will see a screen like this:

• Enabled/Disabled - controls whether this registration type is activated at all
• Name - descriptive name, for example 'Member Ticket', 'VIP Seating'
• Base price - base fee for this registration type (can be $0.00)
  • It is called base price because you can customize your registration form with additional chargeable options (see Extra event registration costs)
• Multiple registrations - allows registrants to register guests at the same time they submit their own registration. You can configure it so that:
  • Only collect total number of guest - as if you were simply selling tickets to an event
  • Collect contact information for each guest - collects the information you have associated with all your contacts - see Customizing your contact database fields
  • Collect full registration from each guest - they will have the full registration form, including any extra cost fields
  • Guest pricing - You can choose to charge guests
    • The base price (as defined above)
    • Special guest price (not available if you have elected to collect full registration from each guest)

Availability

• Availability - who can register using this type (i.e. who is allowed to purchase this type of ticket). You can make it available to:
  • Everyone - available to the general public
  • Members only - restrict to certain membership levels
  • Registration code required - see Event coupon codes
• Available period - you can limit the ticket price to be available from or until a certain date. For example, you can create one type, 'Early bird' with availability until Nov 20 and another, 'Regular price' with availability from Nov 21
• If unavailable - 
  • you can specify whether this particular type should be shown to those users who don't qualify: e.g. you may create a special ticket available only to premium members as a privilege, so you may decide to hide this option from everyone (this option will only be shown to premium members after they log in)
  • you may create a ticket type and show its option with special formatting, e.g. a non-member can see the members-only option, but cannot select it (it will be grayed out). Note: non-members will have an option to sign-up for membership

This is what the public would see (notice the Early Bird option is grayed as it is past the available period, and the Member Ticket is also grayed out but there is an option to sign up for membership):

This is what a member would see:

Event Registration Message and Payment Instructions

On the registration types tab you can also specify a registration message text: To edit this field, click on the [Edit] button once you are on the Registration types section of setting up events:

Registration message is displayed on the event details page:

Payment instructions are shown in the final step of the registration workflow:

See also

• Extra event registration costs (dynamic event pricing)
• Event coupon codes