With Wild Apricot's events module, you can set up any number of events and publish them in an events calendar on your Wild Apricot site (or another website). From the events calendar, visitors can view event details, sign up for events, register guests, and pay registration fees online.
You can organize various types of events, including:
- conventions, conferences, and seminars
- board meetings
- training sessions and webinars
- social events
Wild Apricot allows you to customize the events calendar, the event registration form, and the event emails (announcements and reminders). You can use the registration form to collect information about attendees (like meal preferences and breakout session choices) and to provide additional event options (like golf or concert tickets) available at a separate cost.
You can restrict each event to selected membership levels, and set up multiple ticket types – aka registration types – so you can charge different prices for different event packages or for different kinds of attendees.
Adding an event calendar page
So that visitors to your site can see your events and register for them, you can add an event calendar to a page on your website – and make the page accessible to non-administrators.
After you add an event calendar gadget to a page, you can adjust the event calendar gadget settings, to control how events are displayed and filter the calendar using event tags. You can also restrict access to the page on which the event calendar appears by membership levels, members groups, or administrators only.
You can set up multiple event calendars, each displaying a different set of events (e.g. training vs. social events).
You can also add an upcoming event gadget to a page on your site, and insert or email links to specific events.
Registering for an event
Once an event is set up and online registration is enabled, it will appear on your event calendar – where your visitors to your site can view details and register for the event.
When registering for an event, visitors may be asked to choose a registration type. Depending on whether they are logged on or not, some member-only registration types may not be available.
After selecting a registration type, registrants fill out the registration form, and select additional event options, if any (e.g. meal preference, event sessions). If the event is set up with a guest registration option, the registrant will be able to record guest registrations.
What happens next depends on how the event was set up.
- If only offline payment was enabled, then the registrant will have the option of cancelling or confirming the registration. If the registrant clicks the Confirm button, an invoice will be emailed to them – unless invoice emails have been disabled from the Invoice and receipt settings – and a registration summary will be displayed. From the registration summary, the registrant can choose to view or pay the outstanding invoice.
- If only online payment is enabled, then a Pay online button will appear. Clicking the Pay online button will take the registrant to the online payment screen for your site's payment provider.
- If both online and offline payment is enabled, then two buttons will be displayed: Pay online and Invoice me. Clicking the Pay online button will take the registrant to the online payment screen for your payment provider. Clicking the Invoice me button will result in the registrant being emailed an invoice – which they can pay online or offline – and a registration summary being displayed. From the registration summary, the registrant can choose to view or pay (online) the outstanding invoice.
New registrants are automatically added to the registrants list – and the contact database, if they're not already there. Whether guests are automatically added to your contact database depends on the Guest registration setting that appears within the event details for each event.
Wild Apricot will automatically generate an invoice and payment record for each attendee, and send event registration confirmations and payment receipts, as well as notifications to site administrators and event administrators.
Setting up an event
With an event calendar added to your site, you can starting setting up events. You create and manage your Wild Apricot events from the Events module.
You can manage an existing event by clicking on it within the list. To add a new event, you click the Create new event button. To duplicate an existing event, you click the Duplicate button beside the event within the list. If you copy an event, the new event will inherit its settings from the existing event but access will be set to admin only. If you create an event from scratch, it will initially be set to admin only access with registration disabled.
Providing event details
After you've created or copied the event, the Event details screen appears. From here, you specify the event name, location, date, and cost, and control the kinds of visitors that can see and register for the event. You can also control whether guests are automatically added to your contact database.
For events that consist of multiple sessions, you can add individual sessions manually and/or specify the schedule of regularly recurring sessions.
Restricted events will only appear on an event calendar for members whose membership level or member group has been granted access.
If you want to offer a preview of an upcoming event, you can make the event accessible without enabling registration.
Tags can be used to categorize events so you can display different kinds of events on separate event calendars. For example, you could set up one calendar for educational events and another for social events.
You can assign an unlimited number of tags to each event and use those tags to limit the kinds of events appearing on your event calendar page.
Publicizing the attendees list
For each event, you can choose whether to publish a list of registrants. Doing so may encourage others to register or promote networking. You can control whether the attendees list is visible to all visitors or just members, and whether the list includes pending registrations (for which payment has not yet been received).
If you enable this option, a Registered link will appear for the event on the event calendar and on the event details.
Clicking the link will display the name of each registrant and the date of registration. If the registrant is a member, their name will be linked to their profile.
The registrant will be listed as Anonymous user if the registrant has unchecked Include name in list of event registrants on the registration form, or if a member has agreed to be added to the list but does not share his information with the public (see Member privacy settings).
Customizing the registration form
You can customize the main registration form by excluding common fields from your contact database, and adding custom event fields. For example, you can add an event field for meal selection, and another to offer preferred seating. Depending on how you set up the field, an additional cost can be added at checkout.
Setting up ticket types
For each event, you can set up different ticket types aka registration types. Setting up registration types allows you to charge different prices for different event packages or for different kinds of attendees. For example, you might want to charge more for non-members, or less for premium members.
You can cap the number of registrations for each registration type – offering, for example, a limited number of discount student registrations, or offer early-bird discounts by making a registration type only available within a certain date range.
You can enable guest registrations so that registrants can register other people at the same time as they submit their own registration. You can choose to collect contact information for each guest or just ask for the total number of guests. You can also choose whether to charge a special guest price for the event or just use the base price.
You have to set up at least one registration type before you can enable an event for registration.
If you have events with limited space, you can choose to cap your event to a specific number of registrations. You can limit the number of registrations for the entire event, or for specific registration types.
When the registration number is reached, event registration will be automatically disabled (though administrators can still register attendees beyond the registration limit).
Once you set a registration limit for an event or registration type, you can enable an event waitlist.
Controlling multiple registrations
You can also control whether visitors can register multiple times for the same event. You can enable multiple registrations either for the entire event or for individual registration types. Whether multiple registrations are disabled or not, an administrator can still set up multiple registrations for a contact, but will be warned about the existing registration.
Setting up event emails
For each event, you can set up and schedule multiple email announcements and event reminders, as well as registration messages. You can customize the emails for each event, and/or modify the email templates used as the basis for future events.
For more information, see .
Designating an event organizer
For each event, you can designate an event organizer who will receive all event-related administrative emails, as well as a copy of event announcements and reminders. If you want to monitor individual registrations, you can provide for the event organizer to also receive event registration notifications. By default, the event organizer is the designated contact for your organization (see Organization details).
Before you can enable registration, you must save the event and set up at least one registration type. You can only save an event after entering the event title, location, start date, and description.
To enable registration after saving the event and setting up at least one registration type, follow these steps:
- Click the event within the events list (if you're not already busy setting up the event)
- Click the Edit button (if you're not already in edit mode).
- Check the Enable registration checkbox.
- Click the Save button to save your changes.
Promoting your event
There are a number of ways you can promote your Wild Apricot event:
- Set up automatic announcements to be sent to people in your Wild Apricot database. You can schedule event announcements and reminders to be automatically delivered a certain number of days before the event.
- Send automatic reminders to people who have already registered.
- Send out email blasts with event information and a link to event details.
- Promote your event on social media (e.g., Facebook, Twitter) and provide a link to your event details.
You can check in registrants to record their attendance, either from the browser version of Wild Apricot, or using Wild Apricot's mobile app.
If you don't have a computer at the event, you can generate and print an attendance report that you can use to manually record attendance. You can then use the completed attendance report as a reference while recording attendance in Wild Apricot.
After you've recorded the attendance for an event, you can view the number and percentage of attendees from the events list.
As an administrator, you can always check how registration for your event is proceeding. For each event, you can view:
- a list of registrants for the event
- details of individual registrations
- summary of event payments
- summary of event choices
You can filter the attendee list by registration status, and sort it by registration date, attendee name, or registration type.
The event payments report lists the number of attendees, the amount collected, and the amount owing, broken down by registration type.
If your event registration form includes options such as meal choices or special seating, the registration fields report summarizes the choices made by event registrants.
Setting up and managing events (13:39)
On this page:
- Adding an event calendar page
- Registering for an event
- Setting up an event
- Promoting your event
- Tracking attendance
- Managing events
- Events list
- Setting up events
- Event emails
- Publishing your event calendar
- Adding an event to calendar programs
- Self-service online event registration process
- Registering and paying for another contact
- Adding event registrants manually
- Guest event registration
- Viewing event registration information
- Searching for contacts with event registrations
- Tracking event attendance
- Cancelling events and registrations