Online Documentation
See also: Main website | User Community | Support portal Contact us

Google Checkout Troubleshooting

Home
(PDF 46MB)

Google Checkout Troubleshooting



Transaction remains pending after payment

Most issues can be traced to incorrect account setup:

  1. In your Google Checkout account, you must select Callback Method: XML see Google Checkout account setup
  2. Be sure to specify the Wild Apricot API callback URL (which is indicated in Settings > Payment Settings), see Integrating with Google Checkout

Integration Console

If you have Integration problems Integration console may be very useful.
The Merchant Center includes an Integration Issues console that identifies the errors and warnings from the API requests that have been sent to Google Checkout.

After launching your Google Checkout integration with Wild Apricot, you should check the console periodically to ensure that your integration is working as expected.

To locate the Integration Issues console, go to to Tools / Integration Console:


A sample Integration Issue Detail page would look like the following:

Wild Apricot Inc. 144 Front Street West, Suite 725, Toronto, Ontario M5J 2L7, Canada
Sales & Support: (Toll-free) +1 (877) 493-6090
All other inquiries: +1 (416) 410-4059
Copyright © 2010.
Wild Apricot™ by Wild Apricot Inc.