Log in to your account

Logging in is necessary to access administration functions for your Wild Apricot account - as well as for some online self-service functions (See Online self-service)

Where to log in?

You cannot log in from www.wildapricot.com, you must visit your Wild Apricot website first and log in using the login box on your site.

To log in to your site:

• find a login box (see example below) 
• enter your email and password and then click on the [Login] button.

Login troubleshooting

I do not remember my Wild Apricot site

If you do not remember your Wild Apricot website address, check your email inbox for the welcome email that was sent to you when you signed up for the account, or contact us at support@wildapricot.com for help recovering your account.

What is my login?

Use your email address and password to log in to your Wild Apricot account. If you do not remember your password, use the Forgot password link next to the Login button.

I hid my login box on my website. How do I log in now?

To access your site use the following URL:

I reset my password but I did not receive any email?

If you don't receive the password reset email, you should check the following:

• Your email spam folder - make sure to white label this email so that future emails will go to your inbox
• If you have set up Wild Apricot to use your own custom domain name (See: Custom domain setup) you have to make sure that it is set up with the correct SPF record, and SPF settings

When I click on the link in the email, it opens "404 - Page not found" page

This problem is related to incorrect custom domain set up. Make sure that it is set up as described on our help page Custom domain setup

When I click on the link in the email, it does not work; it says that it is expired?

For security reasons, password reset link is only valid for 24 hours. After this you will need to use the Forgot Password link again.