Manual member renewal

Wild Apricot automates member renewals (see Member renewals automation) and allows your members to process membership renewals on their own, without any hand-holding from you required (See Member - renew or change level).
Authorized administrators can also process member renewals manually.
To process a renewal manually, find the member in question, go to his profile page and click on [Renew] button.

Member renewal form consists of two parts:

• Current state - this part will show the current membership state
• After renewal - you can edit every field. Membership renewal parameters are pre-filled from member's current membership level settings and his record. If you have received payment, Status should be set to Active and Payment to Completed. Leave Status in Pending and Payment in pending if you have not received payment for the renewal yet. (You can update it later on when you receive the payment).
• Check 'Send notification to member' check box if you want to send an email notification to the member.
  After you finish editing renewal information click on Confirm button.

Renewal email notifications

As a site administrator you will receive email notification every time when you process a manual member renewal. You could also select whether you want to send an automatic renewal notice email to the member.

Note that if you enter the renewal and set Status as 'Pending - Renewal' then member is able to cancel renewal from his profile page.