Member Renewals and level changes

Wild Apricot includes many member online self-service features, including the ability for members to renew or upgrade their membership and pay membership dues online.
To start, the member must go to Wild Apricot website and log in. Upon successful login, he will see a 'View profile' link (See Member - edit profile).
Following this link he will get to his profile (i.e. membership record).
The top section of this form lists key membership information - Membership level, status, date joined and renewal date and provides functionality to change his membership level or renew:

Renewal

Wild Apricot also supports Automatic Recurring payments

• Membership renewal parameters are defined for every level via Member levels
• Clicking on the [Renewal] button will first take user to review his membership details where he can opt out whether he wants to update his profile. Next, user will proceed with the checkout (if applicable to the level)
• If the online payment is successful, renewal date will be changed accordingly, otherwise his record will be changed to Status = Pending Renewal.
• If the manual payment was selected then his record will be changed to Status = Pending Renewal
• Member can always cancel or retry the renewal using the [Cancel] button from member profile.

Membership Level Change

• Change membership level button will only be shown if current level's Security options  Member can change to has any other levels selected. (See Member levels)
  Members can chose to change from one level to another regardless weather the level is paid or free.

  Note: full price of the new membership term will be billed; next renewal date will be calculated based on new level settings and payment date. No refund will be done. Contact your site administrator if you are expecting a refund.

  From here member can press on the [Next] button and proceed with payment option. (See: Online payments)

If the payment is successful, the renewal date will be changed accordingly. Otherwise his record will be changed to Status = Pending Upgrade. The member can always cancel or retry the upgrade process using the [Cancel] button from the member profile.