Member contact form

Sometimes you or your members may want to be contacted by other members or visitors to your site, without revealing your email address. Wild Apricot includes a Member contact form to allow your members to be contacted while still maintaining their privacy.

Controlling the form's visibility

You can set up the Send Message form so that it is visible to

• All visitors
• Members Only
• No access

These settings are independent of the email visibility.

Default settings
You can set up the default settings for all member profiles by going to Settings -> Membership settings -> Member profile page

Note: Change in default settings will apply to member records created from moment you made this change. Existing member records are not affected by this setting - you need to update them either manually one by one or through bulk update via export/import.

Setting the level for an individual contact
You can also set the access level to the form on an individual contact, for example if they've indicated they don't want to be contacted at all.

Go to the Contact record you want to setup, and select Privacy Settings

Member setting their own level
Members can also set their own visibility level for the form on their own profile (See: Member - edit profile).

Using the form

To contact a member using the contact form go to the member's profile:



Depending on the access level set for the contact form, either members or visitors will see a button next to the member's name on their profile. Clicking on this button will bring up the contact form.



The fields available are

• Message subject
• Body
• Reply name
• Email

Clicking send will send an email to the member from your organization. The message will let them know that they are being contacted from your site and include the information that the correspondent has filled out on the form. If they wish to contact the correspondent directly, all they have to do is reply to the message in their email program.

Anti-Spam settings

In order to make sure that you (as a message receiver) are not bombarded with spam, visitors to the site have to prove they are real people by filling out a series of 6 random letters and numbers displayed to them. This feature is optional for logged in members. For more information and how to configure this, please see Anti-spam settings (Captcha)

While the form can be used to protect the member's privacy by not revealing their email, if they choose to reply to the message they will be revealing their email to the sender