Online donation form

Online donation form can be used with online payment option only, see: Payment settings. Donation form cannot be used to collect manual (or offline) donations. Manual donation can be collected by administrator and then entered into the system, see: Manually record a donation

You may wish to give visitors to your site the ability to donate to your organization, or from time to time your organization may run fundraising campaigns for specific purposes. Wild Apricot features a Donation form which integrates with your payment processor and contact database. You can find the form in your site menu, named 'Donate' by default. (If you do not see it, you can add it using [Add page] button > Functional pages tab.)

The donation form is made up of fields from your Contact database and custom donation fields. To customize your donation fields, please see Donation Form Customization

To enable donations you need to setup your Wild Apricot account integration for online payments - see Payment settings.

The form is disabled in the site administration mode - you need to log out to see how it looks to regular visitors and members.

Once the form is filled out, visitors would press the [Donate] button. According to your online payment settings, they will then proceed to online payment.

If they already have a Contact associated with their email, the donation details are associated with that contact. If this is their first interaction with your site, then a new contact card is created. Donation record will be immediately added to your donation's database.

Once payment processor confirms the successful processing of the payment transaction, it will communicate with our server and the donation will be marked as 'Confirmed' in the database and a confirmation email will be sent to the donor (you can customize it - see Customize donation email receipt). If the payment was not completed, the record will stay in your database with 'Pending' status. In this case you can contact the donor to help resolve the problem and finalize the donation.

See  also Payment workflow and payment transactions list