Organization timezone and date/time format

Overview

• Wild Apricot sends automatic system emails (like event notifications, renewal reminders etc) at specific times of the day. Event registrations are also automatically opened / closed based on the time specified in the event so it is important to specify your timezone to align your events with your local time.
• If you do not specify a timezone, system defaults to Eastern Time. This means if your event is in Pacific timezone then registration will be closed 3hrs earlier than you might have expected.
• You may also have events running at different locations in different timezones, or the attendees may come / register from all over the world. To avoid confusion in these situations you need to specify the exact timezone you are referring to within each event.
• Wild Apricot also allows you to set your preferred date and/or time format e.g. 12 hr format vs 24hr format or American vs European date format. The set format is used throughout member- and public- facing webpages (administration backend always uses the same long format for date and time).

Setup Default Timezone and Date / Time format

To setup your default time zone and preferred date/time format go to Settings -> Organization details:

Event Specific Timezone

• If any of your events take place in a different timezone than the default you specified above you can also set the timezone of each event separately.
• Go to the event details screen and click on [Edit] button:

• If "Use default organization settings" is selected, remove the check mark next to it to select a different time zone from the drop down list.
• Event registration is automatically closed based on the end date / time you set for that event, including the timezone.