Organization details

Your organization settings control what name (i.e, Organization Name ), Timezone (i.e., Events, Reminders,etc) and e-mail (i.e., 'From' and 'Reply-to') that are used for communications and other system settings and notifications.

You can access this area via: Settings > Your Account > Organization details

Organization Name

The organization name entered under the General section will be used in all locations where your organization name is referenced (i.e. E-mail Macros).

E-mail Settings

The e-mail address you set here is referred to as the Organization Email and it is used as the 'From' address (and 'Reply-to' address for all automatic emails) when your account sends emails. This is also the default e-mail all admin emails are sent to, but if you want to distribute some of these notifications to other administrators / emails, see Routing of system e-mails.

Custom Domain E-mail vs. Default Wild Apricot E-mail

When you send out e-mail (i.e., e-mail blasts, event reminders,etc) each e-mail will have both a 'From' address (e.g., who sent the e-mail) as well as a 'Reply-to' (e.g, who the reply should be sent to) if the user clicks on the 'reply' button within their e-mail software.

If you are on a paid plan you will have the option to set the address used to something at your custom domain (i.e, john@your_association.com), however if you are on a free or trial version of Wild Apricot the e-mail address will be automatically set for you and can not be changed.

Note that if you setup a custom domain name without a valid TXT record the "From" email address will still be generated from the free sub-domain we provide you, and you will not be able to create a custom "From" address that is based on your custom domain. See: Custom domain setup But if you setup your domain properly, then you would be able to specify your own FROM email. By default this address will be set to admin@your_association.com so make sure to have this existing email account or change it to another existing account. If you fail to do so your out going emails might be flagged as spam (since in this case system will send emails without existing FROM address).

However you can upgrade to a paid plan at any time if you decide that you would prefer to send e-mails from your personal/organizational e-mail (see Custom domain setup ).

E-mail Tracking Default

From your organization settings you can also set the default setting for e-mail tracking (i.e., on or off). This feature allows you to track who opens your e-mails and which links they click on. And although this does allow you to set the default for your e-mails you can also turn this on or off individually (see Tracking Emails)

Organization Timezone and Formats

From Organization settings you can to set the Timezone that you would like your account to operate within ( see Organization Timezone ). This will be used to time the sending of e-mail's as well as events - however you can also customize the timezone used for events on an individual event to event basis. You can also change the format of your date ( i.e, 17 Dec 2010 vs.17-12-2010 ) and time format (i.e, 24 Hours vs. 12 Hour) .

Account Owner Details

This area is for the address of the account owner and may be used to confirm account ownership.

See also

Changing Your Billing Details