Recurring payments

Notes Automatic recurring payments are only available to Community plans ($50 / month) and higher, See Pricing Recurring payments can currently only be used for membership renewals Supported payment systems are: Authorize.Net, PayPal Pro and PayPal Standard (for non-recurring payments you can also use Google Checkout, see Payment settings)

Automatic recurring payments for membership renewal

Automatic Recurring Payments enable you to charge your members a fixed amount on a regular schedule.

After you've configured your payment settings (see: Payment settings) you can enable recurring payments for a particular Membership level (See Membership levels). 

Once enabled, new members will be able to join and activate recurring payments for memberships. From that point onward, the system will automatically charge the payment and renew their membership.

Note that the recurring payment invoice has to be paid separately from paying any other invoices (See View account history and pay invoices).

Supported payment systems for recurring payments

Recurring payments are currently available when using  Authorize.net, PayPal Pro and PayPal Standard.

For mroe details and options see:

• Recurring payments with Authorize.net
• Recurring payments with PayPal Pro
• Recurring payments with PayPal Standard

How member can control and change their recurring payment profiles

Depending on the payment system that is used for recurring processing (Authorize.net, Paypal Pro or Standard) members can control how their recurring payments are setup and processed.

• Authorize.net - Members pay with credit cards directly on your Wild Apricot site (See Membership subscription payment with Authorize.net).
  If a member needs to stop recurring payments they can do so directly from their Wild Apricot member profile page. (See: Member cancels Authorize.net recurring payment)

• PayPal Pro - Members pay with credit cards directly on your Wild Apricot site (See PayPal Pro User Payment Process). Note that PayPal Pro displays two options for payment: one with credit card and one with PayPal account. Users DO NOT have to create/use their own PayPal account if they chose to pay directly with their credit card. If a member needs to stop recurring payments they can do so directly from their Wild Apricot member profile page. (See: Canceling recurring payment)
  Alternatively, if user selected to pay with their PayPal account then they can stop their recurring payment directly from their member profile page and from their PayPal account.

• PayPal Standard - Members have to use their own PayPal account (or create one if necessary) in order to control recurring payment settings. This way, members can always login into their PayPal account and cancel it from there.
  See canceling recurring payments

How administrators can control recurring payments

• Authorize.net - Administrator can cancel recurring payments from both Authorize.net account and Wild Apricot member profile page
  See: Authorize.net - Canceling recurring payment

• PayPal Pro - Administrator can cancel recurring payments from both PayPal account and Wild Apricot member profile page
  See: Paypal Pro - Canceling recurring payment

• PayPal Standard - Administrator can review and cancel recurring payments only from the organization's PayPal account.
  See PayPal Standard - Canceling recurring payments

Limitations

Making changes to membership levels with enabled recurring payments

Authorize.net - Administrator can make any changes to the existing membership level that has enabled recurring payments.

When an administrator makes an adjustment to:

• membership level price
• renewal settings
• automatic recurring payment selection

The changes will apply to the existing members that have enabled Authorize.net recurring payment. For example, if an administrator decides to change the membership price from $10 to $20 a month then all existing members would be affected by this change (the next scheduled payment will be $20).

When the membership level that is being adjusted includes members with recurring payments, administrators will see the following message informing them of the number of records that will be immediately affected. Note: Administrators are not required to make any adjustments to individual member records.

PayPal Pro and Standard - Administrators can make any changes to the existing membership level with enabled recurring payments, but the changes WILL NOT affect existing members (as indicated in the screenshot below). Which means the Administrator would have to adjust these records manually, one-by-one.

Discount coupons for member applications

 Discount coupons cannot be used with recurring payments. See Discount coupons for member applications

Processing membership application with Extra charges

• Authorize.net - Extra charges will be added to the application cost and processed during first transaction. All consecutive payments will NOT include the Extra charges.

• PayPal Pro and Standard - Extra charges WILL BE processed with each automatic renewal.

This information is shown to the administrator when adding any new extra charge field:

And on the membership level when automatic recurring payment is enabled:

Users will also see a message on their application form: