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Added by WildApricot admin, last edited by WildApricot admin on May 11, 2008  (view change)
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Sending email blasts to members

Wild Apricot allows you to communicate with your members - you can easily send individualized emails to all members, any particular group of members or a single member. These mass emails are also known as 'email blasts'.

(There are also various automatically sent emails, such as renewal reminders, registration confirmations, event notices etc. Those are discussed in other articles on this Knowledge Base website)

Main features include:

  • Send to the whole contact list or to any subset of your database (using Advanced search)
  • Full HTML formatting of email, including links, pictures, rich formatting etc.
    • You can not send attachments within the email but you can insert a link to attachment loaded into your Wild Apricot site (See Inserting documents)
  • Personalize with first name and last name
  • Each contact (member) has a field in their profile to opt-in or opt-out of these ad-hoc emails:
  • This field is originally set either based on the selection made on the Online member application form or during Import. Thereafter, it should normally be only changed by this contact him/herself - either by editing Profile or by clicking on the Unsubscribe link which is automatically added to each email footer. Administrators with access to editing member records can edit this field too - but be careful not to violate any applicable Privacy laws!

To send an email to all members, use [Email all members] button on the Members list page. To send an email to some members, use Advanced search and then [E-mail members] button.
In either case, the next screen will tell you how many people from your selection will be emailed (all who opted out or set to not receive any emails are automatically excluded) and allow you to create the message.
When you create an email you have two choices:
1. Create a new email from scratch, or
2. Use one of the previously sent emails.

When you click on [Copy previously sent...] button you will get a window where you can choose one of the previous emails.

Email would be copied over after you press on [Copy] button. You would probably want to make some minor adjustments to the email before sending it.

[Test e-mail] button allows you to send a test copy of the email to yourself (to the email specified in your settings in User list)
[Preview and send] is the final step before actually sending the email:

You would have to confirm that you want to proceed by clicking [OK] button

Log of the sent emails

You may review all of the email blasts that you have sent to your members. Go to Settings / Your Account / Log of email blasts.

Do the search and select an email in question by clicking on it.

Planned enhancements

We are planning a number of enhancements to this function. At the top of our list are:

  • Ability to include additional fields from member records
    Feel free to comment at the bottom of this page regarding your usage of this function and any additional requests you have for this.

We would appreciate being able to have a cc: field on email blasts.  Our members are kids and when we email blast them we would like to send a copy of the email to their parent at the same time.

Posted by Anonymous at Oct 23, 2007 16:02 | Permalink | Reply To This

We have added this to our list of potential enhancements for the future.

Posted by WildApricot admin at Feb 20, 2008 09:57 | Permalink | Reply To This

Would be great to have a footer section to have standard signature or link back to the home page

Posted by Anonymous at Dec 20, 2007 00:13 | Permalink | Reply To This

You can add it to your email - and thereafter create new emails as copies of that one to have it there.

Posted by WildApricot admin at Feb 20, 2008 09:55 | Permalink | Reply To This

I need to be able to send formatted emails and to target email blasts to specific groups, such as all members in one city or ZIP or all members in a defined category. Are you working on that?

Posted by Anonymous at Jan 18, 2008 22:30 | Permalink | Reply To This

We already have both of these capabilities.
Use advanced search to select people to email.

Posted by WildApricot admin at Feb 20, 2008 09:54 | Permalink | Reply To This

We need to be able to select individual recepients from each list created by a search - e.g. if the search is "smith" and I get 20 results, I want to be able to pick individually from that list, who will receive this email.

In fact, if I have two members with the same name (John Smith), currently I have to send an email to both, because I cannot easily pick one of them.

Posted by Anonymous at Feb 19, 2008 01:00 | Permalink | Reply To This

We will add this to our list.
For now you can select the 'right' John Smith by his email - e.g. type it in Keyword search

Posted by WildApricot admin at Feb 20, 2008 09:56 | Permalink | Reply To This

We would love to  be able to include other records from our members. Specifically...just as an example, we're sending and update to the group and want to tell people that their login:

Unknown macro: {member_e-Mail}

and password: ___
Love the software! made our life SO much easier!

Posted by Anonymous at Mar 22, 2008 10:01 | Permalink | Reply To This

We will keep thinking about this, but for now this a challenge. We only store an encrypted version of password - so we do not know it ourselves - and can not thus send it.

Posted by WildApricot admin at Apr 08, 2008 20:46 | Permalink | Reply To This

It would be nice to be able to send to an email address that has certain advanced parameters specified (such as subscription to certain newsletters).

 i.e. email sent to newsletter01230_annualreport@yourdomain.com process through Wild Apricot to send to all users where "Receive Annual Report" is checked in their profile.

Posted by Anonymous at Apr 08, 2008 13:02 | Permalink | Reply To This

We have some plans like this.
For now you can add a custom field with checkboxes for various topics - and then use Advanced search t target any group.

Posted by WildApricot admin at Apr 08, 2008 20:48 | Permalink | Reply To This

We'd like to send people their current profile and highlight the fields that are missing with a highlight color.  That way, we can encourage them to fill out the rest of their profile (which will be used to create a printed directory in addition to the online directory.)  If we could select all the fields in the database -- and add them to an email, that would get us partially there.   (We don't care about the password.  We agree that sending an encrypted password probably isn't easy, nor would we recommend it.)

Posted by Anonymous at May 25, 2008 14:37 | Permalink | Reply To This

It would be great if you could post about it here:
http://www.wildapricot.com/forums/8/ShowForum.aspx

Posted by WildApricot admin at May 26, 2008 19:32 | Permalink | Reply To This

We'd like to be able to have a second database field for secondary email addresses, that could be included into the email blasts.  Our membership records represent families, and sometimes both adult members want to recieve the emails.  Is this possible right now through some work-around?

Posted by Anonymous at Jun 15, 2008 19:02 | Permalink | Reply To This

Sorry, we do not have a way to handle this now.

Posted by WildApricot admin at Jun 16, 2008 18:49 | Permalink | Reply To This

It would benice to know how many e-mails were bounced back by their servers so we can update our database with better e-mail addresses

Posted by Anonymous at Jun 18, 2008 20:27 | Permalink | Reply To This

We do forward back all the bounces.

Posted by WildApricot admin at Jun 20, 2008 22:42 | Permalink | Reply To This