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Suspending a membership

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Suspending a membership

From time to time it may become necessary to revoke someone's membership - e.g. for people who failed to renew their membership (this can be automated - see Automating membership renewals).

To suspend a membership, go to the member's Contact card -> Membership tab (see: View and edit memberships). There is a button labeled Suspend in their Membership section. Click on the button to suspend the membership.

Suspending a membership will:

  • Remove the membership so they become a non-member contact
  • Hide them from any member directory
  • Keep an archive of their membership level and status 
  • Keep all their contact information as it was before (e.g. you can still send emails to this person)

See also: Access control by member status

Resuming a membership

If, at a later date, you wish to reinstate the contact as a member, you can click on the Resume button - which will reactivate them to their previous membership level with all their details intact.

The renewal date and payment/approval status will not be changed when a membership is resumed. You may have to manually edit the renewal date to reflect any time that the contact may be owed while their membership was suspended

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Wild Apricot Inc. 144 Front Street West, Suite 725, Toronto, Ontario M5J 2L7, Canada
Sales & Support: (Toll-free) +1 (877) 493-6090
All other inquiries: +1 (416) 410-4059
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Wild Apricot™ by Wild Apricot Inc.