Viewing and contacting event attendees

After you have added a new event (see Adding new events) and enabled online registration, Wild Apricot will automatically keep track of all people who register for each event (you can have multiple events open for registration at the same time).

To view the list of registrants for a particular event, find this event in the event list (See Events database) and go into Event details. Then click on the Attendees (XX) link:

You will see the current list of all people who have registered online. Notice the following:

• Registrant column shows name, organization and whether this registrant is a member in your database (Corresponding member level is shown. 'Non-member' is shown for all other registrations). Note: Members should login before registering for an event, then system can properly classify their registration and apply the appropriate registration rate and connect this registration with the member record. All people who registered without logging in, are considered public visitors.
• Registration fee column shows the total fee (including extra costs) and the registration type (with its base fee) associated with it.
• Contact details show email and the phone number.
• Registration date show when the member registered for the event.
• Payment method specifies whether this person has registered and paid online - or his payment has been entered manually. If a person has started online registration but did not finish online payment, the system will show his record with Payment method = Online and Payment status = Pending. In this case the administrator has to get in touch with this person to process his payment and then change the status to 'Confirmed'

• Name of each registrant is a link to record details - either a member record or an event attendee record. Record details include all custom registration fields. Administrator can Edit event registration details if needed (click on [Edit] button on the toolbar)

You can filter the list by Payment status - limit it only to Confirmed (paid) registrations, Pending or all:

You can delete any of the registrations - click on the [Delete] button and system will bring up a window to confirm the deletion and allow you to enter comments, if any:

You can quickly export the current list of attendees (filtered by pending/confirmed/all) or send an email to all of them: