White-labeled version of Wild Apricot

NOTE: We are no longer accepting new white-label resellers. This article describes how white-labeling works for existing white-label partners only. For information on our partner programs for Service Partners and Affiliates, please check out our Partner Program details

White-labeling is only available for community account plans and above as it requires the ability to separate site administrators via access control. See Pricing. Full account administrators will always have access to all account features (e.g. Billing plan, domain management) and thus can not see a white-labeled interface. All other administrators will see a white-labeled interface.

(This assumes that you have already evaluated Wild Apricot and decided it is a good opportunity for you, applied and have been approved as a white-label reseller)

Setting up a client's account

To white label a client's account:
1) Open an account in your name (for a particular client - or a demo account for demonstration purposes)
2) Contact us at support@wildapricot.com and request to turn on white-labeling for a particular account. You can also put up your own logo.
Note: Your logo is added using the File Manager and should be set to the following:

• name: custom-admin-logo.gif
• location: place the logo in Theme folder
• height: 66
• width: 168

3) Once that's setup, administrators with less than full access will see some changes in Wild Apricot's administration screens - your own custom logo (or an empty space if you have not set up one). Also, the 'Powered by Wild Apricot...' link at the bottom will be hidden in both  the public and administrator views.

Dashboard pages

Regular account

White-labeled account, RESELLER VIEW

Now you can add additional administrators - people from your client's organization - with appropriate access rights (See Managing site administrators). All account administrators (full access or read-only access) will see a regular interface, all other administrators with limited rights will see a white-labeled interface.

Dashboard page - White-labeled account, limited admin access view

Differences between Regular and White Labeled views

Here are the main differences between regular and white labeled administrator views:

1. They do not see a notice about Wild Apricot latest version and a link to the release history
2. They don't see a link to Wild Apricot support page
3. They do not see the billing plan section on the dashboard (and do not have access to billing info page under settings)
4. They do not see the Referrals section on the dashboard

Other differences include:

1. If your account goes over the account limit, a warning will be displayed under the toolbar and an email will be sent to the administrator. This warning and email will go to the reseller administrator, but not to other users.
2. They do not have access to the Domain mapping page

   Copyright and legal terms notices in white-labeled accounts For legal reasons, white-labeled accounts have to include two things: Copyright notice: "Technology copyright Bonasource Inc." Link to our legal subscription terms and terms of use