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Browser compatibility

Compatible browsers

Each new version of Wild Apricot is tested with the latest available version of each browser. We also retest Wild Apricot, as soon as we can, whenever new browser versions with major changes come out.

For best results with Wild Apricot, please one of the following browsers, on Mac OS X or Windows:

Firefox

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  • Use latest version.
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An update to the Firefox browser has introduced a number of problems into Wild Apricot's admin backend. The most frequently reported issues have been the appearance of totally unrelated green action buttons at the top of the screen, and being unable to save an event because of an erroneous "Description required" message. Fixes will be included in upcoming releases of Wild Apricot. Until these issues are corrected, we strongly recommend using another browser such as Google Chrome. 

Internet Explorer

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Versions 10 or later of Internet Explorer are fully supported.

  • Clients have reported a number of issues using Version 11 of Internet Explorer with Wild Apricot.
  • Versions 8-9 of Internet Explorer are supported for public and member access, but not for administrative functions.
  • The content editor is not supported for Version 9 of Internet Explorer, for either administrative or public use.
  • When uploading multiple files to the Files screen using Internet Explorer 10, the first file selected will not be uploaded.

Microsoft Edge

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  • Currently unable to upload files using this browser, whether from file management or when importing contacts or uploading to photo albums

Google Chrome

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  • Use latest version.
  • Images cannot be resized by dragging the edges/corners. You can still specify size in the Insert picture dialog.

Safari

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  • Use latest version.
  • Images cannot be resized by dragging the edges/corners. You can still specify size in the Insert picture dialog.
  • In Safari 4.0.5, when viewing the member profile page in widget mode, logout may not work. Make sure that you are set to always accept cookies. Check your browser setting and make the following adjustments if necessary: 
    Preferences -> Security -> Accept Cookies: Always

Other browsers

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Other browsers may work well for visitors to your site but would likely not support all administrative functions. Mobile browsers, in particular, do not provide support for crucial administration functions such as email editing and page setup.

Additional requirements

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Screen Resolution 
Wild Apricot system requires a minimum screen resolution of 1024x768.

JavaScript 
Required. For instructions on turning on JavaScript, see How to Turn on Javascript in Internet Browsers.

Cookies  
Must be enabled. For instructions on enabling cookies, see How to Enable Cookies in Your Internet Web Browser.

Code to embed Wild Apricot widgets on another website that was copied before June 27, 2013 requires visitors to the site to accept third-party cookies. Widget code copied after that date does not require third-party cookies to be accepted.

Trusted Zone 
Optional. If you use Internet Explorer and have enabled high security settings, you may wish to add your Wild Apricot site to your Trusted Zone list to ensure that Wild Apricot features aren't accidentally blocked. For instructions on adding sites to Internet Explorer's Trusted Zone, see How to Add a Website to Trusted Sites.

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Wild Apricot Inc. 144 Front Street West Suite 725, Toronto, Ontario, Canada M5J 2L7