Custom domain setup
When you create a Wild Apricot account, you are provided with a free website address. If you already have your own custom domain address, you can use your custom domain name in place of your free Wild Apricot address. For example, instead of using a free Wild Apricot address like nycs.wildapricot.org, you can use www.nycs.net.
Correctly setting up your domain can be tricky, and this is further complicated by the fact that domain setup process is different from one domain registrar to another. We have provided an overview of the process and key instructions – if you need any assistance with it, you should contact your domain name registrar.
1. Choose and Register Your Domain Name
Choose a domain name registrar. There are many companies that offer this service. From our experience, Hover.com and NetworkSolutions.com offer a competitive price and all the necessary capabilities for domain management.
2. Set up your custom domain
Setting up with your domain name provider's assistance
Contact your domain name provider directly and ask for their assistance with the setup.
Use the following email template – just copy and paste it, and adjust as required.
Within your email, replace all occurrences of yourdomain.org with your custom domain name. With some domain registrars, the name is not required.
Setting it up yourself
If you want to set up your custom domain yourself, follow the instructions below.
We have also provided a more detailed examples for two domain registrars – see GoDaddy DNS setup instructions and Network Solutions DNS Setup Example. Even if you are using a different domain registrar, you might still find these two examples helpful.
CNAME record for www
Set up the following CNAME record to point the www version of your domain to sites.wildapricot.org.
Copy this code exactly as shown above – do not replace sites.wildapricot.org with anything else (except the legacy domain memberlodge.org).
If you want yourdomain.org (without the leading www) to work as well, you need to set up an A-record for yourdomain.org to point to our server IP address 18.104.22.168.
The required value of Name could vary from provider to provider. In most cases, you would use @ or yourdomain.org. It may also not be required, in which case it would be blank. Follow up with your domain provider support for more details.
CNAME record for DKIM
DKIM (DomainKeys Identified Mail) is a method of authenticating emails sent from your domain, reducing the chance of your messages being identified as spam or junk. DKIM associates your domain name with your messages, thereby vouching for its authenticity.
You need to create a TXT record for your domain (this is usually in the SPF setup section). This specifies that Wild Apricot servers are allowed to send emails on your behalf. Without a TXT record, the From email address will be automatically generated from the free sub-domain we provide you, and you will not be able to create a custom From address that is based on your custom domain. (For more information, see Organization details - email settings.)
If your domain currently does not have a SPF record, you should add one as follows:
Copy the code exactly as shown above – do not replace wildapricot.org with anything else (except the legacy domain memberlodge.org), and make sure there's a space between wildapricot.org and ~all.
If you already have a TXT record then simply modify it by adding include:wildapricot.org before ~all. For example:
With some domain registrars the name is not required, or it can be set to your domain (e.g. yourdomain.org).
3. Add your custom domain to your Wild Apricot account
To add your custom domain name to your Wild Apricot account, follow these steps:
- Click the Settings tab.
- Under Site settings, click Domain name management.
- Click the Add custom domain name button.
- Enter your domain name, then click the Save button.
- If you add a custom domain name without the www prefix, we will automatically add domains both with and without the www prefix. If you don't want to use both domains, you can remove one by clicking the Remove button beside the appropriate entry. If you want to keep both, you must designate one at the primary domain by clicking the Set as primary link beside the domain name.
Subdomain is a type of domain address. For example, if you have an existing website at www.abc.org, you can set up Wild Apricot on a subdomain like memberarea.abc.org. For more information on how to set this up, contact your domain name provider.
Wild Apricot does not include email hosting so if you are using your own domain, you have to set it up so that web traffic is sent to our servers while email traffic is sent to your email hosting company. You can use free email hosting, for example from Google (see Using email hosting services).
Wild Apricot provides free encrypted access to wildapricot.org domains. You can use the secure wildapricot.org domain in addition to your regular website address, or you can switch your website to the wildapricot.org domain. For custom domains, you can also use the wildapricot.org domain for secure access, or we can install your own custom security certificate on your custom domain. For details, see Securing custom domains.
Who is my domain name registrar?
If you don't know who's the domain name registrar for your domain, follow these steps to find out:
- Click here.
- Enter your domain name and click the Search button.
- Within the search results – or further down in the raw details – look for the name of your registrar in the Registrar field.
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