Logging into your account
You have to log into your Wild Apricot account if you want to:
- perform administration functions
- access member only pages
- perform member self-service functions (see Online self-service).
You and your members can log into your Wild Apricot site using your Wild Apricot credentials, or using your Facebook or Google+ credentials.
Where do I log in?
You can log in from your Wild Apricot site, or from wildapricot.com.
Logging in from your Wild Apricot site
Where you log in on your Wild Apricot website will depend on your site's theme. You might click a Login link that leads to a login page...
... or enter your login information directly into login boxes that appear on the home page.
If you do not remember your Wild Apricot website address, check your email inbox for the welcome email that was sent to you when you signed up for the account. If you did not receive an email, check your email spam folder.
Logging in from wildapricot.com
If you don't remember your Wild Apricot site address, you can go to www.wildapricot.com and click the Login button in the upper right corner.
You will be prompted to log in using your email address and password. If you have multiple sites associated with your login credentials, you will be prompted to select the site you want to log into.
Entering your login credentials
In the log in fields, you enter your Wild Apricot credentials – your primary email and password – then click the Login button. You can also allow your members to log in using their Facebook or Google+ credentials.
If you do not remember your password, click the Forgot password link next to the Login button. On the page that appears, you can enter your email address to receive a reset password link via email.
Your members log in using the password automatically sent to them when they signed up as a member or event attendee. If you added a member or contact manually, or imported them using a spreadsheet, a password email is not automatically sent, but you can send it manually from their contact details. For more information, see Emailing passwords.
If you enable Options to log in via social networks within the log in form gadget settings, then Log in with Facebook and Log in with Google+ buttons will appear on the log in form.
These buttons will also appear on the Authorization required system page that appears when someone clicks the Login button within a log in button gadget, and at the bottom of each private member profile.
When a visitor clicks one of the social network login buttons, they will be prompted to sign into the corresponding social network. If they are already logged into their social network using the same email address associated with your Wild Apricot site, clicking the button will automatically log them into their Wild Apricot account.
Once you are logged in via a social network, your social network details – including your network name and avatar – will be displayed within the Social network login section of your private member profile.
If you use a different email address for your social network account, you can click the Connect button to log into your social network. To disconnect from your social network without logging off from your Wild Apricot account, click the Disconnect link from your member profile.
Removing the social login buttons
You can remove the social login buttons that appear on the log in form gadget and on the Authorization required system page.
To remove the social login buttons from the log in form gadget, you disable Options to log in via social networks within the gadget settings.
To remove the social login buttons from the Authorization required system page, add the following code to the CSS customization screen:
To remove the buttons from private member profiles, use the following code:
Logging in from a secure page
If you want to use a secure page to log into a Wild Apricot site that uses the wildapricot.org domain, simply add s to http in the URL of your Wild Apricot site.
For example, instead of logging in from http://nycs.apricot.org, you'd log in from https://nycs.apricot.org. If your Wild Apricot site uses a different domain, you can still use the wildapricot.org domain to access a secure login page.
For more information on providing secure access to your website, see Traffic encryption.
After you log in
After you log in, a message will appear in the bottom right corner if you have unpaid invoices or incomplete registrations, or are lapsed, overdue, or within a week of your renewal date.
Logging in automatically
To avoid having to enter your email and password every time you log in, check the Remember me option before clicking the Login button.
When you next restart your browser and access your Wild Apricot site, you'll be automatically logged in.
Some browsers may also offer to remember your login information. To stop your browser from remembering your login information, you need to clear (i.e. delete) your browser cookies. For instructions on clearing browser cookies, click here.
Browser add-ons for managing and remember passwords – like Last Pass – can be used to remember both the email and password for Wild Apricot sites.
Specifying landing pages
Administrators will end up in Wild Apricot's admin view. Members with open invoices will be directed to the Invoices and payments tab in their member profile. If their membership renewal date has passed, they will be directed to the Profile page where they can renew their membership.
To log out of your Wild Apricot account, click the Log out link or icon.
In admin view, the Log out option appears within the Account menu in the upper right corner of the screen.
Where the Log out link appears in public view depends on the layout of your site.
Once you are logged out, you will see your site as a non-member does. Member-only pages will not be available.
To access your site, add /sys/login to the end of your site address. For example, if your site address is nycs.wildapricot.com, you could log on at nycs.wildapricot.com/sys/login .
If you don't receive the password reset email, you should check the following:
This problem is related to incorrect custom domain set up. Make sure that it is set up as described on our Custom domain setup help page.
For security reasons, the password reset link is only valid for 24 hours. After this you will need to use the Forgot password link again.