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Uploading files in bulk using WebDAV

Your Wild Apricot account includes space to store files such as documents, pictures, and videos. You can link to these files from pages on your Wild Apricot site, or you can share a link to these files with others inside or outside your organization.

To manage your files – upload, download, organize, delete, or rename them – you can go to the Files screen within Wild Apricot, or you can use WebDAV to access your files independently of Wild Apricot. Using WebDAV allows you to copy multiple files or folders at the same time.

What is WebDAV?

WebDAV is a method for remotely managing files over the internet, similar to FTP. With WebDAV, you can access files stored in your Wild Apricot account using the same interface as you do your local files. Your Wild Apricot account appears as another drive on your computer. Once you connect to it, you can view and manage the folders and files stored within it. You can perform all the same actions – drag and drop, rename, delete – that you would on files and folders stored on your own computer.

While you can also do this from the Files screen within Wild Apricot, WebDAV is much faster and easier, particularly if you are going to work with a large number of files.

Connecting to your site using WebDAV

To connect to your Wild Apricot site using WebDAV, you will need the following information:

  • Your WebDAV address – http://your_site_url/resources or http://your_site_url:80/resources for Windows XP (where your_site_url is the URL of your Wild Apricot site e.g. stevelivetestsite.wildapricot.org).
  • The email and password of a full site administrator.
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For secure access, replace http with https (only available for wildapricot.org domains). For more information, see Traffic encryption.

The steps for setting up WebDAV varies according to your operating system. Follow one of these links for detailed instructions on setting up WebDAV on your operating system:

Working with files in WebDAV

You can move, copy, rename, and delete any file or folder in your WebDAV directory the same way you would for any file or folder stored on your computer.

If you are using Windows XP, Windows Vista, or Windows 7, you can access your WebDAV files directly from applications such as Microsoft Office and Adobe Photoshop. Mac OS X does not support this.

The URL of any file you upload onto your Wild Apricot site is:

http://your_site_url/resources/file_path/file_name

  • where your_site_url is the URL of your Wild Apricot site (e.g. stevelivetestsite.wildapricot.org), file_path identifies the folder (including any subfolders) in which the file is stored, and file_name is the name of the file (including extension). For example, a file called logo.png in the Documents folder on stevelivetestsite.wildapricot.org would be referenced as _http://stevelivetestsite.wildapricot.org/resources/documents/logo.png_.
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For secure access, replace http with https (only available for wildapricot.org domains). For more information, see Traffic encryption.

Wild Apricot WebDAV restrictions

  • Not all file types are supported by Wild Apricot. See Complete list of supported file types.
  • Maximum allowed file size is defined by your subscription plan (see Functionality by billing plan).
  • File and folder names:
    • Your file and folder names must not contain any the following characters: *  /  :  ? < > " %  & or double spaces
    • If your folder name has any of the following characters: +, # those characters will be replaced with an underscore ( _ )
  • Theme folder:
    • You cannot delete Theme folder.
    • You cannot delete or move the user.css file.
    • You cannot modify, delete, or move the customStyles.css file. The customStyles.css can only be edited from the Colors and styles screen.

Troubleshooting

  • If you have problems connecting to WebDAV, try resetting your password in Wild Apricot. (For technically minded, this generates a new hashcode for WebDAV access.)
  • If you enter the wrong email/password you may have to wait about 20 seconds before trying to connect with the correct credentials. This is due to a bug in the built-in Windows WebDAV client which stores and keeps sending the same login details for about 15 seconds.
  • If your connection to WebDAV works but is slow, you may need to adjust your LAN Settings if you are using Windows. This setting is found in your Control Panel > Network and Internet > Internet Options > Connections. From this screen, uncheck the option to automatically detect settings.
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You can also use 3rd party WebDAV clients like http://cyberduck.ch.

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Wild Apricot Inc. 144 Front Street West Suite 725, Toronto, Ontario, Canada M5J 2L7